Blar i SINTEF Open på forfatter "Luger, Ewa"

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    • Chatbots for social good 

      Følstad, Asbjørn; Brandtzæg, Petter Bae; Feltwell, Tom; Law, Effie L.-C.; Tscheligi, Manfred; Luger, Ewa (Chapter, 2018)
      Chatbots are emerging as an increasingly important area for the HCI community, as they provide a novel means for users to interact with service providers. Due to their conversational character, chatbots are potentially ...

    • Future directions for chatbot research: an interdisciplinary research agenda 

      Følstad, Asbjørn; Araujo, Theo; Law, Effie Lai-Chong; Brandtzæg, Petter Bae; Papadopoulos, Symeon; Reis, Lea; Baez, Marcos; Laban, Guy; McAllister, Patrick; Ischen, Carolin; Wald, Rebecca; Catania, Fabio; Meyer von Wolff, Raphael; Hobert, Sebastian; Luger, Ewa (Peer reviewed; Journal article, 2021)
      Chatbots are increasingly becoming important gateways to digital services and information—taken up within domains such as customer service, health, education, and work support. However, there is only limited knowledge ...